With nearly 32 years of expertise in developing software products across multiple industries such as healthcare, freight logistics & industrial automation, we orient a customer-centric project management (CCPM) approach for our custom project clients. We understand that the needs of custom project customers are unique and therefore scalable solutions are tailor-made by understanding these varying needs.
Needs Analysis & Consultation – There is a requirement and unable to communicate your needs in detail, our competitive consultants and analysts effectively elicit your requirements using customer-oriented methods. These are then analyzed to provide suggestions on what works best.
Industry best practices and procedures are followed in solution development for service customers. RFPs are evaluated and standard operating procedures are created for quality output and uniformity of performance. Agile development methodologies ensure the solution developed is completely customer centric.
Optimum quality of the developed solution is tested by experts for operational excellence and user experience. A well-structured online/ onsite implementation and training methodologies ensure a hassle-free solution experience for your staff even from work from home scenarios.
We offer 24/7 support services and our 100% support call closure rate even during the challenging work from home scenarios is an already proven value addition to service-based clients. Standardized security mechanisms are activated for client data and transaction security.
Our global delivery capability of providing customized IT solutions is endorsed by eminent clients across Asia Pacific, India, and East African regions. In our end-to-end product delivery, customer experience is at the core, and competitive customer value is created in each of the solutions designed, as in the case of solutions like Facilities management software and inventory management
Through the knowledge and experience gained over the years, our technical and business experts run projects efficiently and follow best industry practices in the end to end project delivery cycle.
1. Project Initiation
2. Project planning
3. Project Execution
4. Project closure
5. Project Monitoring & Support
Call us to know more about customer-centric project management practices in handling enterprise clients in freight forwarding, smart factories, supply chain logistics & warehousing industries.