The Covid19 new normal for the healthcare industry is a reality. Patients will visit hospitals only when medical complications arise or the need to admit then for procedures such as Pregnancy, Hernia, Gall bladder stone removal etc.
The need for a hospital CRM?
Our patient relationship management analytics solutions will immensely help in assuring regular communication between hospitals and patients in their catchment areas for improving loyalty during these unprecedented times.
The integrated PRM solution insights will assist hospital public relationship officers in getting to understand the needs of the patient and direct them to the patient engagement portal and hospital eCommerce store to provide home supplies of medicines and laboratory tests. Manage product category, order fulfillment requirements. In case there is the need for the patient to make a visit, it is imperative to implement social distancing technologies in hospitals for the safety of staff and visitors
The system is also connected with the Telemedicine system to enable doctors to connect with patients and take immediate action where needed.
The PRM solution can work independently or integrated with HMS systems for accessing the ou patient database.
The advanced analytics functions would proactively pinpoint patients who are likely to fall ill or forget regular medication.
Patient remote monitoring systems
For remote patient monitoring, the patient pillbox is an integrated device linked with the patient prescription system which can keep bystanders and dependents in the loop.
We serve over 300 healthcare institutions across 18 states in the East Africam Indian subcontinent & Asia Pacific regions.