Netra 2.0 Eye Hospital Software for the African region provides fully integrated solutions to solve hospital management challenges, a few of which are explained here, such as: Incomplete Patient Information, Data Duplication, Fragmented Patient Data, Lack of Interoperability, Time-consuming Cross-referencing, Missing Critical Information, and Difficulty in Generating Comprehensive Reports.
The Front Office module in Netra 2.0 features a comprehensive dashboard designed to streamline daily operations for front desk operators. It ensures efficiency by providing an intuitive interface for managing tasks and incorporating robust data validation mechanisms to accurately capture patient information, enabling seamless follow-ups and improved patient care.
Equipped with mandatory fields to capture essential patient details, ensuring a faster and more efficient registration process.
Provides easy access to Registrations, Patient Queue, and Expected Patient List, enabling staff to efficiently manage and stay on track with the front office workflow.
Generates a unique identification number for each patient registration.
Emergency patient indicators ensure timely and prioritised care for critical cases.
Benefits:
Single source of truth for all patient information.
Improved data accuracy and completeness.
Enhanced patient experience with faster registration and reduced waiting times.
Facilitated data sharing and collaboration across departments.
Reduced manual effort and improved staff efficiency.
Minimised errors and inconsistencies in patient data.
Enhanced patient satisfaction with reduced waiting times.
Improved handling of emergencies with streamlined registration.
The MRD (Medical Records Department) module in Netra 2.0 is designed to securely store and manage all patient-related data.
Netra 2.0 provides easy access to patients’ previous medical history through the Patient Case Sheets and Historytab, now available in the Doctor’s Desk for enhanced usability.
Advanced search filters to locate patient records based on name, registration number.
Stores comprehensive patient information, including demographics, medical history, allergies, and previous treatments, in a centralised system.
Encrypts patient information to protect it from unauthorised access and ensure compliance with data privacy regulations.
Tracks and logs all access and modifications to patient records, ensuring transparency and accountability.
Benefits:
Enhanced Data Accessibility: Real-time, centralised access to patient records for doctors, counsellors, and administrative staff ensures smooth workflows and decision-making.
Improved Patient Care: Comprehensive and up-to-date patient histories enable accurate diagnoses, personalised treatment plans, and better continuity of care.
Streamlined Workflow: Integration of patient data with modules like Lab, Pharmacy, and Surgery Scheduling ensures a coordinated approach to patient management.
Quick Retrieval of Records: Advanced search functionality allows staff to locate patient records instantly, reducing waiting times and enhancing patient experience.
Cost Savings: Reduces reliance on paper records and minimises duplication of efforts, leading to operational cost savings.
Data-Driven Insights: Provides detailed reports and analytics that help hospitals track patient trends, evaluate performance, and make informed decisions.
Role-Based Access Control (RBAC): Restricts unauthorised users from accessing or modifying bills and sensitive financial data.
Audit Logs: Tracks all changes made to bills, including the user who made the changes, the time, and the reason, providing complete transparency.
Real-Time Billing Validation: Automatically validates billing details before completion to ensure that all availed services are billed accurately.
Integrated Billing Process: Links various hospital departments (e.g., Front Office, Pharmacy, Lab, Surgery) to streamline billing and reduce manual errors or potential misuse.
Accurate Revenue Summaries: Generates reliable daily and monthly revenue reports for better financial monitoring and planning.
Performance Reporting: Provides department-wise and service-wise performance reports, allowing management to evaluate the efficiency and profitability of hospital operations.
Benefits:
Revenue Protection: Prevents unauthorised modifications to bills, ensuring that all services are correctly billed, reducing revenue leakage.
Enhanced Transparency: Comprehensive audit logs provide a clear trail of all changes, fostering accountability and trust.
Error Reduction: Real-time billing validation and integration across departments minimise manual errors, ensuring accurate billing.
Improved Financial Monitoring: Reliable revenue summaries and detailed performance reports enable accurate budget planning and operational management.
Streamlined Administration: Eliminates the need for extensive investigations into billing discrepancies, saving time and effort for management.
Better Decision-Making: Accurate department-wise and service-wise performance data helps in identifying areas of strength and those requiring improvement.
Centralised Database: Consolidates patient, financial, and operational data from all branches into a single, unified system.
Real-Time Data Synchronisation: Automatically syncs data across branches, ensuring accurate and up-to-date information without manual intervention.
Shared Patient Database: Allows seamless access to medical records from any branch, eliminating repeated registrations and ensuring continuity of care.
Branch-Wise Insights: Provides real-time visibility into revenue, patient volumes, and operational performance for each branch.
Automated Data Validation: Reduces human errors by validating and reconciling data automatically, ensuring reliable reporting.
Resource Utilisation Tracking: Monitors staff and resource usage across branches for efficient allocation.
Benefits:
Enhanced Real-Time Visibility: Provides management with instant access to branch operations, revenue, and patient data for informed decision-making.
Streamlined Data Management: Eliminates fragmented data by consolidating it into a centralised system, making it easier to analyse and evaluate branch performance.
Improved Accuracy: Automated synchronisation and validation reduce errors in data consolidation and reporting, ensuring accurate financial planning.
Efficient Resource Allocation: Identifies high-performing and underperforming branches, enabling optimised allocation of staff, equipment, and funds.
Better Patient Experience: A shared patient database ensures consistent medical records, faster registration, and better continuity of care across branches.
Time-Saving for Management: Reduces the need for manual reconciliation, allowing management to focus on strategic planning rather than operational issues.
Counsellor Desk: Tracks all surgeries advised, scheduled, and performed, along with outcomes, in a single system.
Post-Surgery Notes: Enables staff to record and monitor surgical success rates, complications, and patient recovery progress.
Centralised Patient Record System: Consolidates the entire patient journey, from diagnosis to surgery and follow-ups, ensuring continuity of care.
Real-Time Surgery Waiting List: Maintains an updated, dynamic waiting list that counsellors can access to schedule surgeries based on patient availability and hospital resources.
Surgery Scheduling: Provides visibility into operating theatre availability, surgeon schedules, and patient readiness, streamlining the scheduling process.
Patient Reminder System: Sends automated SMS or WhatsApp notifications to patients for pre-surgery preparations, post-surgery care, and follow-up appointments.
Benefits:
Improved Patient Care: Provides a seamless and consolidated view of the patient’s journey, ensuring better continuity of care from diagnosis to follow-up.
Enhanced Surgery Tracking: Offers comprehensive tracking of advised and completed surgeries, improving visibility into outcomes and success rates and can track the income from surgery and surgeon performance.
Accurate Waiting List Management: Maintains an updated, real-time waiting list, minimising delays, overbooking, or underutilization of surgery slots.
Streamlined Scheduling: Reduces delays in surgery scheduling by providing visibility into resource availability and patient readiness.
Proactive Problem-Solving: Identifies barriers to surgery, such as financial or logistical issues, allowing the hospital to address them effectively.
Timely Follow-Ups: Reduces the risk of missed follow-ups through automated reminders, improving patient outcomes and satisfaction.