Software Associates India

Software Associates Bengaluru

Online consultation & patient engagement for hospitals

Hospital online consultation software, Telehealth, telemedicine on cloud, patient engagement solutions

Hospital online consultation – The need to have an online store for your pharmacy, laboratory & other departments. – The current market situation due to COVID-19 entails safe distancing technology and limited access to products from specialty companies. The healthcare sector is hit due to a lack of patients visiting hospitals and pharmacy sale is a key aspect of revenue contribution. Digital transformation is the way forward, by applying hospital CRM software to tide over the economic situation prevailing in many countries.

Hospitals online consultation

With the help of the online consultation, patients will be able to consult the doctor and with the help of Telehealth software, the hospital will be able to allow patients to order the prescription medicines for home delivery. The healthcare industry is going through a major transformation and Uberisation is the way forward for sustenance.

The hospital’s online consultation software packages are usually hosted on cloud servers provided by reliable vendors such as E2Enetworks and Amazon Web Services.

New revenue channels for hospitals

Support the online consultation helps in the sale of medicines, consumables, and medical equipment.

Multi-channel payments

Hospital online consultation software is integrated with payment platforms like Razorpay, Paystack, M-pesa, & Ijako which initiates multichannel payment for customers

Patient convenience 

Rule out pharmacy wait times. Patients can book medicines at the convenience of their home or use the hospital kiosk or whatApp services

Patient reach for hospitals

Hospitals acquire more customer reach through the delivery of medicines and related medical services to the customer’s doorstep 

Patient safety 

Mechanisms to verify prescriptions based on patient ID and upload prescription provisions for outside patients.

Easy Promotions for hospital

Easily initiate promotional offer sales for wellness products and medical equipment.

  • Sales of medicines & services devices
  • Scheduling pick-up or drop timings
  • Rental of hospital equipment
  • Hourly billing for equipment and home services
  • Payment options
  • Order fulfillment management
  • Patient Login
The payment gateway for hospital online consultation software

Using integrated payment gateway solutions, the hospitals can provide patients with the facility to make online payments – either through credit/debit cards or net banking facilities. This will help in the immediate packing & despatch of pharmacy medicines for home delivery.

The Telehealth platform will also help patients and their dependents to order laboratory tests, ECG, and General health checkups. Hospitals can provide these services at home upon confirmation of the order and successful authorization of payment.

The Telemedicine solution can be integrated with the patient portal to give the hospital a single-window engagement with the patient and relatives. Existing  Ophthalmology EMR software can be integrated with e-commerce platforms

Call us to learn more about the Patient engagement platform & LIMS solutions for eye care and specialty. hospitals, diagnostic centres & medical laboratories in India & Africa regions